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As third-party logistics suppliers look to scale up and meet demand of omnichannel retail, a brand new report from Extensiv reveals that know-how is the device that many are counting on to be the differentiator.
Extensiv’s third annual Third-Occasion Logistics (3PL) Warehouse Benchmark Report exhibits that as success suppliers reply to persevering with commerce evolution, they’re leaning into know-how to rise to the problem. As robotics and AI dominate trade dialogue, third-party logistics suppliers anticipate a more-than-doubling of their use of robotics, with an anticipated enhance of 133% .
The important thing organizations objectives of adopting new know-how encompass elevated productiveness and operational effectivity, as may be seen by the highest three anticipated tech investments for 2023: billing and invoicing (32%), cellular barcode scanning (27%), and reporting and analytics (25%). On common, 3PLs are planning to implement 1.5 new applied sciences into their enterprise within the coming yr.

Development is a major driver behind technological adoption, with 60% of respondents sharing that their warehouse administration system are leveraging the know-how to develop 11% or extra. Actually, 38% of third-party logistics suppliers used their warehouse administration system to scale order volumes by greater than 25%.
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Elevated use of automation
Automation is one other essential pillar of logistics progress. Practically 53% of 3PLs assume automating processes of their warehouses is a prime alternative for 2023.
Including extra order sources can also be one other consider order quantity administration, because the report additionally confirmed a dramatic enhance in procuring cart integrations at 48% versus 33% final yr and market and market integrations are 25%, up from 17% in 2021.
Different key findings:
- Many 3PLs give attention to specialization, with warehouses serving 2.9 industries;
- Bottled items/wine and spirits and prescribed drugs/nutraceuticals confirmed the biggest lower yr over yr, dropping 33% and 32% respectively.
- 3PLs fared higher than in previous years, with 91% rising order volumes in 2022.
Learn the full report from Extensiv.
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